Terms and Conditions
DELIVERY AND RETURNS
We can deliver Australia-wide via Australia Post.
All hampers will be dispatched within 24 hours and all postage comes with a tracking number.
Estimated delivery is usually 4-5 business days, however please note that due to delays related to COVID-19, Australia Post recommends allowing extra time for your delivery.
$15 flat rate: VIC, SA, Tas and NSW
$20 flat rate: QLD, NT, WA and ACT
Click and Collect
We offer a free click and collect option from the following locations:
The Otway Kitchen & Kui Nursery
101 Queen Street, Colac VIC 3250
77-79 Douro St, North Geelong, VIC 3215
285a McKillop Street (corner of Humble Street), East Geelong, VIC 3219
genU Support Hub
21-29 Reynolds Rd Highton, VIC 3216
The Otway Kitchen does not offer refunds for change of mind.
We endeavour to pack our products as carefully as possible, however in the event of breakage we will issue a full refund or replacement.